Patient Information

How do I schedule an appointment?

Advanced Eye Care strives to provide the finest medical care for all patients. Please call to schedule an appointment today!

Do I need a Referral from my Primary Care Physician to be seen?

If you are insured under an HMO, POS, or PPO policy, in many cases you are required to secure a referral from your primary care physician (PCP) before being treated by a specialist. Make sure you understand and follow your plan's rules carefully; otherwise your plan may reduce or deny payment of services. Prior to your appointment date, contact your Insurance Provider and verify whether a referral needs to be generated and have it faxed to our office or bring it the day of your visit.

What items should I bring to my first appointment?

Please bring the following items to your first appointment:

  • Completed Patient Forms
  • List of all medications you are currently taking
  • Referral Form if you are an HMO patient
  • Insurance Cards
  • Medical records related to this visit

Who do I call for after hour emergencies?

If you encounter an after hour emergency, you may call our office at (864) 254-6070 and the answering service will page the physician-on-call. If you feel your medical condition cannot wait, please call 911 immediately.

How do I make a Prescription Refill Request?

Prescriptions of any type are handled during regular office hours because the physician needs to check your medical record to verify the request. Just Call (864) 254-6070

What is the Advanced Eye Care Payment Policy?

We file insurance for the healthcare plans we participate with, as well as Medicare and Medicaid. Always check with your insurance provider to determine whether or not a referral is required. Should your provider require this documentation, it is your responsibility to request this document from your primary care physician in order for your insurance company to pay for your visit here. Please be prepared to pay the co-pay amount at the time of your visit. If you are uninsured, we ask that you please pay for the visit when the service is rendered.

May I have My Medical Records Sent to a Third Party?

You may request that we release your medical records to a third party, such as an insurance provider or attorney. Before we release these records, you will have to sign a form authorizing us to release this confidential information. Please allow reasonable time for processing.

Will you fill out my disability insurance forms?

If you have an insurance policy that provides income to you while you are disabled, we can assist you with the forms. Before turning the forms into us, please complete the areas of the forms that you need to fill out. Our office will complete the remainder of the form and call you when it is ready. There may be a nominal fee for completing forms. Please check with our office.

Why choose Dr. Phillips as my Surgeon?

Dr. Phillips has extensive experience in the field of Laser Vision Correction. He has performed refractive surgery since 1990 and LASIK since it was introduced in the US in 1996. He was Medical Director at TLC Tri-Cities in Johnson City, Tennessee from 1996-2001. Since his relocation to Greenville, South Carolina, he has continued to stay abreast of the latest technology and treatment techniques in the field of refractive surgery utilizing the facility of TLC Piedmont to provide his patients with the most advanced equipment available including Intralase Bladeless LASIK and VISX Wavescan Customized LASIK technology. Dr Phillips has performed thousands of surgeries and has many satisfied patients.

Furthermore, Dr. Phillips has performed small incision cataract surgery since his initial training was finished in 1988. He has stayed abreast of the latest in technological advances in intraocular lens technology including multifocal IOLï¿¿s and techniques to reduce astigmatism at the time of surgery. Review his Curriculum Vitae here.